GJESTEBOK
ATFERDSENDRING VED HJELP AV
KRITIKK.
I HJEM, SKOLE OG ARBEIDSLIV
JEG SENDTE ET SPØRSMÅL TIL DISKUSJONSGRUPPER JEG ER MED
I
W. EDWARDS DEMING - MANAGEMENT
WILLIAM GLASSER - CHOICE THEORY REALITY THERAPY
Uthevelser, fargebruk o.a. er gjort
av meg. "Vanskelige" ord er oversatt til norsk. Les gjerne denne
artikkelen først. Tore
| Dear friends..
How will you define criticism? - What about constructive
- or positiv criticism? Is criticism ever bringing wanted and
good results?
But first of all - I would like a good definition.
Friendly and peacefully from Norway
Tore Lende
|
In a message dated 10/15/00 9:09:35 AM Central Daylight Time,
tolende@online.no writes:
<< Is criticism ever bringing wanted and
good results? >>
I can't recall the last time I wanted to be criticised nor the
last time I
heard anyone ask for criticism. I believe that 'positive criticism'
is
terminology used by the criticisor (den
som kritiserer) not the criticisee (mottakeren). Criticism
is
tantamount (det samme som å)
to saying "Do it the way I would do it." and is external-control
psychology; not very 'positive'. It does not, I believe, lead
to positive
change and it might result in taking the criticisor out of the critised's
quality world (med det mener at han at
vil skape avstand, og forandring vanskeliggjort); not what we
would hope for in a helping relationship... Al
From: christopher moore <cmoore1@dmi.net>
Alternatives to criticism. Create a situation
where the person you're talking to has an opportunity to experience
and/or explore (utforske)
the results of their choices either directly or through questions.
The work that I do is primarily crisis intervention with teenagers. Power
Struggling (maktkamp)
doesn't work to promote effective change over the limited amount of time
I work with the group. Criticism
is effectively saying "I think you should do it a certain way which is
endorsed (akseptert, godtatt, bestemt)
by me and when you make a choice consistent (i
henhold til) with my views
I'll endorse ( gå god for)
your behavior" My emphasis is on control of the classroom not the
students. It seems to be powerful and effective in the sense that
the students create their beliefs and experiment with the consequences
of those choices.
From: Kathryn Probst Kathryn_Probst@wacs2.wnyric.org
Tore,
I really wasn't thinking of it as a therapy situation.
I wish I was better at
applying what I know to my personal life. I agree
with the previous individuals
e-mail that you have to think about "is the criticism
getting you closer to what
you want and is it working?"
Criticizing whether positive or not doesn't necessarily
get my children to do a
better job with house cleaning. They
usually respond that they never do
anything right so why bother. What I should
do is talk to them about what a
clean house looks like and what we need to do
so it looks like that. The same
in a marriage etc. What is it that we both
need or want or that I need or want,
what can we do together or individually to get
that? It sounds wonderful but
I'm not always good at putting these things into
practice. I don't see criticism
itself getting people what they may need or want.
A positive relationship is key
to getting what you need or want from anyone.
If
the relationship is strong
enough, criticism may work OK but I have never
felt good myself after being
criticized.
Defininition
Criticize-to find fault with
Criticism-the act of criticizing, especially
unfavorably; also a critical
observation, judgement or review.
As per Webster's Collegiate Dictionary
Kathy
_______________________________________________________________________________
----- Original Message -----
From: "Kathryn Probst" <Kathryn_Probst@wacs2.wnyric.org>
To: <ROGHA@egroups.com>
Sent: Monday, October 16, 2000 2:16 PM
Subject: Re[2]: [ROGHA] Criticism
> This is my understanding of criticism in reality
therapy. It really does not
> exist. Self Evaluation and Feedback
are the key.
> To facilitate (hjelpe
til ) Self Evaluation one asks: (Self
Evaluation er er uttrykk som brukes mye Choice Theory)
> 1. What do you want?
> 2.a. What did you do
to get what you want?
> b. Did
it work?
> 3. In the future, is
there anything you would do differently?
> To give Feedback one asks:
> 1. Would you like some
feedback? (If the answer is no, then you don't give
it)
> 2.This is what I saw
that brought you closer to getting what you want?
> 3. In the future, this
is what I might do differently?
>
> This list of questions was actually given out
at an intensive week training I
> participated in. We also practiced asking these
questions as well as the
> following series of questions relating to
"What
do you want?"
> What's going on?
> When this happens,
how do you feel?
> When you are feeling
__________, what are you thinking?
> When you're feeling___________,
and thinking____________ what do you do?
> Is what you are doing
getting you what you want?
> What can you try that
might get you closer to what you want?
>
> As I see it, it's more a facilitation of a
process rather than telling or
> criticizing. I keep these facilitation questions
posted to help me ask the
right questions whenever I come upon a
student in need.
>
> Don't know if this is helpful but it seemed
like the answer to the criticism
> question.
> Kathy
JA TAKK, KATHY - DET VAR TIL STOR
HJELP! :-)
> Thanks - Kathy - it helped a
lot..
>
_______________________________________________________________________________
> Subject: Re: [ROGHA] Criticism
> From: <ROGHA@egroups.com>
at internet
> Date: 10/16/0 1:30
AM
>
> There is an excellent video available for rent
or purchase which talks about
> criticism. As I remember it ...it said that
there is no such thing as
> constructive criticism as that is an oxymoron
(selvmotsigelse).....Counselors
must seek always
> to provide the ABCDEF which means to Always
be Courteous and Calm Determined
> to work it out, Enthusiastic and Firm and Fair
also to do the unexpected. My
> understanding is to ask ...is criticism
getting you closer to what you want
> and is it working? Hope this helps and
I can also recommend the book Reality
> Therapy in the 21st century by Wubbolding which
may be of help to you....
powerperson@cs.com <powerperson@cs.com>
>
Hi Tore...
I personally shy away from the terms criticism...or...constructive
criticism...to me it connotes (antyder)
too much negativity....I prefer to, when
appropriate (passende, riktig) or when
invited by the other person to use
the term feedback....but...this too can be very challenging...as an
old prof use
to tell us...the crux (kjernen) to meaningful
feedback...i.e. someone offering you their
thoughts, opinions or observations is a delicate matter and is one
predicated (bestemt av, avhengig av)on
the other person Truly wanting feedback, sincerely wanting the opportunity
to
grow.........I think Glasser's advice is exellent, when someone ask
you for your
comments or some feedback, ask them if they really want it and then
give what
information you may have in a positive, healthy and warm way. A very
wise and
very experienced psychotherapist tells me in these situations, if there
is a
concern, weakness or deficit (mangel)
he wants to talk to the person about he always
follows the 3 for 1 Rule...give three compliments or praise for
things the
person does well and then share the issue...I have done this
for a long time and
it does help people connect, lower (legge
ned) their defenses (forsvar) and facilitates
(hjelper)
the process of
each listening to the other...
just some feedback on my observations,
Mike Thayer :)
Michael Thayer <Michael_Thayer@wacs2.wnyric.org>
17.10.2000
Criticism
is the one of our deadly behaviour (from seven ) which destroy our
relation.
With criticism we loose people which we desperately need for satisfaction
of our
need. We push the other away from us. . People do
not know how to say something the other without criticism. When I teach
people the choice theory I teach them how to say the other that is
different
from our, without the criticism. When I learned about criticism
8 years ago
, I said to my wife to read the text about criticism. You know
what happened? She felt the I criticised her. Than I started to learn
what
critics is and how I can behave without criticism. After 8 years I
can
talk with my wife about criticism! This is because the criticism is
'deep in
our bones'.The self criticism is the most dangerous criticism.
Any other help? Sorry because of my english. (Tony
is from Croatia)
My best
Tony
antun.rehak@dina.hr>
From: Alan C. Clark
Tore Lende asked an interesting question. I do
belive Deming to be in
harmony with Glasser.
Criticism is telling someone that what they have
said or done is wrong. The
implied assumption (underliggende
antakelse) is that the person giving the criticism
is right. For me
this is Win-Lose thinking. The problem I have
with criticism is that the
critic assumes (forutsetter)
that their acquaintence with the facts of the whole situation
is complete and that their perception (oppfatning)
is objective. Neither of these can be
true.
Thus all criticism by what ever name is unhelpful
because it will act to
move the two parties further apart in their relationship
rather than, as
Glasser is urging, closer together.
Feedback, on the other hand, if the other party
has indicated (antydet) that
they are
willing to accept it, may provide valueable self-knowledge/understanding
to
people. By feedback I mean a form such as "When
you do [that] I feel [this]"
or "Did you realise that when you did [that]I
see [this] happens". A form
which declares the subjectivity of the person
providing the feedback and is
completely respectful to the person to whom the
feedback may be offered.
The four "panes" of Johari Window can help people
to understand that they
have blind spots, i.e. information not known
to me that is known to others.
To paraphrase Deming's famous saying, Feedback
comes from the outside and by
invitation only.
Alan C Clark
Key Business Improvement
Tel: ++44 (0)1527 61929
Mobile: 07831 508543
Alan C Clark <alan@keybiz.com>
Her er et sitat av Rick Joyner - fra Visjon -
et kristelig tidskskirft:
"Kritikk opptrer som Visdom, men kritikk er stolthet
i sin mest grunnleggende form. Når vi kritisererer en annnen
er erklærer vi at vi er bedre enn dem.........en som kjenner Guds
sanne nåde vil aldri se etter anledninger å fornedre andre,
men hvordan de kan bygge om den andre ved den sanne nåde de selv
har fått"
I agree with you that criticizing other people will not make them neither
work better nor happier. On the contrary they will not like us, hate
us and
most of the time they are not willing to improve their part of the
works
which were criticized. They become defensive and as a result we loose
them
as friends. You may recall a book " the ugly Americans" written in
the
'60's, saying that Americans tried to impose their standards upon other
people, particularly in South East Asia during the Veitnamese war which
fortunately had ended in 1975.
Dr.Deming in his profound knowledge approach, advised us that we must
understand psychology of the people; which means we should understand
the
feeling of other people regardles of their position in society.So let
us
respect each other. We can disagree without being impolite.
Fra Tony moel-ati@indo.net.id
The Deming network - 7-12-2000
MANGE FLERE VIL SNART KOMME
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